About us

We solve the Amazon cases
others fail at.

SellerVate isn't an anonymous ticket system. Behind it is a well-coordinated team that has done nothing for years but solve the difficult Amazon cases – structured, documented and verifiable.

5,000+ cases solved
Verified SPN partner
Avg. 48h resolution time
Cüneyt – Amazon expert at SellerVate
Amazon SPNVerified
SPN partner

Behind SellerVate are people – not a ticket system.

We're a team of Amazon specialists and deal every day with exactly the problems standard support fails at: suppressed listings, rejected appeals, catalogue and compliance cases.

From more than 5,000 solved cases we know: almost every Amazon problem can be solved – if you know the right levers, work in a structured way and don't give up.

As a verified Amazon SPN partner we work exactly where normal support gives up: with clear facts, clean documentation and direct escalation routes. No sugar-coating, no flying blind.

Cüneyt
Amazon Revenue Protection & Operations
Lukas – Amazon expert at SellerVate
Amazon
Operations

Two minds, the same persistence.

Lukas lives by the same standard: a case only counts as solved once the listing is live again or the case has been cleanly closed – not when a ticket goes out.

He steps in exactly where standard support goes in circles – escalations, flat file and compliance cases – structured and documented until Amazon makes the right decision.

Lukas
Amazon Revenue Protection & Operations
What we specialise in

Exactly the Amazon cases standard support fails at

Listing suppressions & reinstatement

Making blocked ASINs and listings sellable again – even after rejected appeals.

Compliance & account health

Cleanly resolving open warnings and policy conflicts before they become a risk.

Brand Registry & brands

Brand approvals, brand updates and Brand Registry topics across all marketplaces.

Catalogue & flat file errors

Solving frozen attributes, catalogue conflicts and failed flat file uploads in a targeted way.

FBA & reimbursements

Identifying lost, damaged or incorrectly billed inventory and securing reimbursements.

Escalations & support cases

Structured escalation to the right department – instead of canned responses going in circles.

What we stand for

How we work

Solutions, not activity

We measure ourselves by solved cases – not by tickets sent or reports.

Structure & proof

Every case cleanly documented – you can see exactly what's happening and why at any time.

Honest & direct

We tell you upfront what's realistic – and what isn't. No empty promises.

Let's solve your Amazon problem.

Start with the free account audit: in 30 minutes we'll show you where your revenue is leaking – free, no obligation, no sales pitch.

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